Case Study for ABC, Inc. COMM 215

Introduction. Inadequate training and poor planning can have detrimental consequences and lead to a company's deterioration from within. Background. Carl Robins is a relatively new campus recruiter for ABC, Inc. Part of Carl's responsibilities is coordinating all of the orientation and training required for the new employees he has hired. In April, 15 new trainees were hired and orientation training was scheduled for June 15, hoping to have all 15 trainees working by July. In mid-May, Carl was …

…check status of assignments given to employees and make sure that things are progressing as smoothly as they are being told. The company could benefit from a top-down review of the training program itself for it appears to be unorganized at best, and its lack of oversight is evident. When new employees are placed in an environment where quality is the main focus, an unorganized orientation program can set the stage for poor quality output.