Case Study for Smart Ed Systems.
The problems at Smart Ed Systems are not something that can be fixed overnight. One of the main problems I see is the attitude of the owner!
The owner's reluctance to discuss any problems and sugar-coating the financial well being of the company is detrimental to the future of the company. His bad attitude is portrayed to the business manager and in turn makes him less motivated to address the problems. The owner needs to
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hired part-time while going to school
for graphic design.
The staff needs to have access at home as well at work. The project manger along with the Information Systems manager, need to implement new software and see that employees are trained effectively in order for the software transition to be efficient. Another way to stay
on top of timelines is to be able to communicate those deadlines to the staff. Internal email is a must!
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