Computer Systems Management

Strong technical knowledge is essential for computer and information systems managers, who must understand and guide the work of their subordinates, yet also explain the work in nontechnical terms to senior management and potential customers. Therefore, these management positions usually require work experience and formal education similar to that of other computer occupations. Many computer and information systems managers have experience as systems analysts; others may have experience as computer support specialists, programmers, or other …

…addition to technical skills, employers also seek managers with strong business skills. Employers want managers who have experience with the specific software or technology to be used on the job, as well as a background in either consulting or business management. The expansion of electronic commerce has elevated the importance of business insight, because many managers are called upon to make important business decisions. Managers need a keen understanding of people, processes, and customer's needs.