Conflict Resolution in Work Teams - GEN/300 UOP Required Paper
Date Submitted: 08/30/2004 06:32:07
Category: / Business & Economy / Management
Length: 8 pages (2177 words)
Category: / Business & Economy / Management
Length: 8 pages (2177 words)
Conflict Resolution in Work Teams
Have you ever found yourself working on a team that was experiencing unhealthy or unproductive conflict? Did you feel as if you wanted to help the team resolve the issues and move forward, but didn't have a clear idea of how or where to start? Dealing with and resolving conflict is one of the most difficult, and challenging aspects of working in a team environment. Conflict, when left unresolved, may …
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…a synergy that will dwarf the results that individual efforts would have provided.
References
Engleberg, I., Wynn, D., and Schuttler, R. (2003). Working in Groups: Communication principles and strategies (3rd ed.). Boston: Houghton Mifflin. pp. 147
Capozzoli, Thomas K., (1995), Resolving Conflict Within Teams. Journal for Quality & Participation, Dec95, Vol 18 Issue 7, pp. 28
Thomas, K. W., & Kilmann, R.H., (1977). Developing a forced-choice measure of conflict-handling behavior: The MODE instrument. Educational and Psychological Measurement, 37, pp. 390-395.
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