Customer's Cycle of Involvement
Date Submitted: 09/10/2006 05:52:10
Category: / Literature / European Literature
Length: 2 pages (575 words)
Category: / Literature / European Literature
Length: 2 pages (575 words)
Cycle of involvement - involvement of customer with the product and defining the
requirements of the product. It involves requirements, acquisition, usage, maintainace and retirement
When we talk about the requirements of the product, the customer is looking for what is suitable for him. The company must be able to attain what the customer is looking for and to match their expectations. For example cars, the customer will define what are they looking for and
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business or life. Such a problem when it comes to cars because of their size and the viability of the place of disposition. There are a lot of cars nowadays and it is a problem where to put them. In order to minimize the dumping activity, the customers must be able to have proper maintenance of the car so that the life of the product will take long and it will also help the environment.
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