Delegation
DELEGATION PAPER
Effective delegation is a key management tool and represents a basic skill needed for the long-term success of any
organization. Successful delegation will, as night follows day, bring great benefits to management, the individual
manager and the workforce. Delegation is one of the dynamics factors at the heart of good management which helps a
unit to improve, grow and develop but, like any good tool, its' use requires careful thought and training and …
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…begin to take discussion outside
his area of control. "Delegate does not mean to give away". (P.P.M.M. Group)
"A questionnaire was developed of six mid-management activity areas. This is what they deemed to be of interest in the health service management":
1. Functions of managers
2. Communication
3. Decision making and problem solving
4. Delegation
5. Motivation and human relations
6. Menial task
"This was filled out by 122 mid-managers working in the health care service. (77% females 45% males)" (pg.50)
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