Evaluating IT Service Management Standards in an Operation.
Date Submitted: 09/10/2006 03:05:59
Category: / History / War & Conflicts
Length: 24 pages (6633 words)
Category: / History / War & Conflicts
Length: 24 pages (6633 words)
1 Introduction to BS15000 IT service management standards.
BS15000 service management standards define the best practices for any organisation in implementing, delivering and managing IT services. Based on ITIL (IT Infrastructure Library) BS15000 provide series of defined processes within IT services.
BS15000 is according to www.bs15000.org.uk, the world's first standard for IT service management. BS15000 is mentioned to be a formal specification defining what organisations need to achieve. The range of IT service …
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Release management
<Tab/>A library would be needed to be created that would enable the control of the software that is currently being released to all sites without the correct authorisation procedures. This would give the control of unauthorised modifications of the software and would prevent any threats taking place. Authority needs to be controlled on the access of the library where software can be released.
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