Introduction to Production and Operational Management.. the reaserch was required to be done thru internet without using books.

Table Of Content Introduction to Production And Operations Management (POM) - What is Production/Operation Management - Evolution of POM . The Industrial Revolution . Post-Civil War period . Scientific Management . Human Relations & Behavioralism . Operation Research . The Service Revolution -<Tab/>POM Today Decisions Making In POM . What is managerial decision making . types of management decisions . types of mngt decisions . types of strategic decisions . types of administrative dececisions . types of operational decisions . …

…of known alternatives having unknown outcomes. 7.<Tab/>Implement the decision. This requires developing human resources to carry out the decision. This mandates a high communication level between the manager and the human resource team. 8.<Tab/>Follow up. All decisions require constant monitoring. Changes will have to be made over time to ensure optimum results. This requires an effective organizational control and evaluation system for future organizational decisions.