Negative letter

Baby Grazie 49 E. 94th St. Scottsdale, AZ 83739 December 15, 2004 Recall notice of the Grazie Bambino coat discontinue use immediately Dear Customers: Customers who purchased the Grazie Bambino coat between September and October of 2004 must discontinue the use of this product due to the potential choking hazard to infants. You could locate the date of manufacturing on the label. During routine testing at our facility in Milan our research laboratory discovered under certain conditions the buttons had …

…costs. Baby Grazie wants you the customer to know that we apologize for any inconvenience we may have caused and would like to take this opportunity to inform our customers as company we will continue to deliver excellence. If you have any questions or concerns please feel free to contact us. Baby Grazie is determined to deliver excellent quality to our customer and would like to thank you for your continued support. Sincerely, j. smith