Organisations do not have to fully utilise Empowerment to achieve successful results.
Date Submitted: 02/05/2004 18:07:42
Category: / Business & Economy / Management
Length: 11 pages (2947 words)
Category: / Business & Economy / Management
Length: 11 pages (2947 words)
Organisations do not have to fully utilise Empowerment to achieve successful results.
Author Neil Cogdell
20th April 2004
Summary
An issue facing organisations post downsizing and delayering is how to maintain successful operations with a reduction in staff. Empowerment is one process widely used to achieve this. In order to prove empowerment does not have to be fully applied three organisations will be discussed and their successful application of empowerment will be shown.
Change in the …
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…online) Customer Focused Empowerment Pays at Ritz-Carlton. Available from http://www.serviceexcellence.co.uk/ritz.shtm (Accessed 7th April 2004).
Virgin Mobile Website (Online). Available from http://www.virginmobile.com/mobile/media_centre/media_newsarchive.jsp (Accessed 11th April 2004)
Bibliography
Beardwell, I., and Holden, L., 1997. Human Resource Management 2nd ed.
London; Pitman Publishing.
Balogun, J., Hailey, V. H., Johnson, G., and Scholes, K., 1999. Exploring Strategic Change.
Hertfordshire; Prentice Hall.
Lynch. R., 1997 Corporate Strategy.
London; Pitman Publishing.
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