Organizational Behaviour Case Study
Date Submitted: 09/09/2006 23:54:45
Organizational Behavior
Option A
Cases: Automation in the Book Store and The Night Owl Answering Service
Part 1)
The field of Organizational Behavior is one that is very important when it comes to
managing people and to make them work effectively. This begins with training. In
order to understand these cases it is important to look at both the structure and
environment of the company. In the case of the Automation in the Book Store, the
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particularity affected training, the person responsible for training should have demonstrated leadership ethics to make them feel more positively motivated. Nobody had the leadership to motivate people to put forth their best efforts. There were no directive and supportive people in these organizations. The coaching was ineffective and the trainees had no proper direction. Automation in the bookstore did not face a great deal of leadership problems because again, it only employed about 6-8 people.
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