TCS Working on the project for CRM for an aircraft company

Organizations worldwide are seeking to improve service to customers by more efficient deployment of their inventory and process rationalization. For a Fortune Global 100 organization that provides spare parts and overhaul services for expensive long product life equipment, a rapid analysis and assessment of their operations revealed multiple simple process and system initiatives which will result in considerable savings to the bottomline. The problem A Fortune Global 100 organization is in the business of manufacturing aircraft engines …

…define a stable business process flow." IT leader "TCS team was able to achieve high level of business process detailing which will accelerate the project lifecycle. User groups are very confidentabout the CRP scripts developed. Expectations were set differently for different modules, however, TCS team was able to perform well, achieve the objectives and meet the timeliness criteria satisfactorily." Business leader "Scenarios developed are good and CRP scripting has been the most detailed so far."