Team A. Nature of Conflict and its Causes
Nature of Conflict and its Causes
Understanding conflict dynamics and cultural approaches to conflict management help teams to distill key points vital to a successful and productive resolution of team conflict.
There are four basic types of conflict: emotional, cognitive, constructive and destructive. Emotional and destructive conflicts lead to an inability to resolve issues. Cognitive and constructive conflicts are a necessary part of finding successful solutions as a team.
Emotional conflict is "personal, defensive, and …
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…and negative benefits of conflicts in teams and better understand how to resolve conflicts that will arise, we can better prepare ourselves to become team leaders wherever our lives take us.
Thompson, Leigh, Eileen Aranda, and Stephen P. Robbins (2000). Tools for Teams. Boston: Pearson Custom Publishing.
Cutcher-Gershenfeld, J. (1997). Dispute Resolution and Team-Based Work
Moore, C. (1999) Cultures-Strategies For Effective Intercultural Negotiations,
The 7 Habits of Highly Effective People ( through 62) by Stephen R. Covey (Simon & Schuster)
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