Total Quality Management
Date Submitted: 02/14/2003 19:03:24
<Tab/>Total Quality Management is a structured system for satisfying internal and external customers and suppliers by integrating the business environment, continuous improvement, and breakthroughs with development, improvement, and maintenance cycles while changing organizational culture. One of the keys to implementing TQM can be found in this definition. It is the idea that TQM is a structured system. In describing TQM as a structured system, I mean that it is a
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no better model available. But now, a new managerial model is on the scene. Sufficient time has passed to show that the new model of managerial practices produces superior results. That means that the old model is no longer adequate for meeting the needs of companies. Companies that stay with the old model are operating with a competitive disadvantage. Companies that operate with a competitive disadvantage don't operate for long.
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