Total Quality Management: The purpose of this paper is to define total quality management (TQM).
Date Submitted: 09/10/2006 05:23:58
Category: / Literature / European Literature
Length: 3 pages (901 words)
Category: / Literature / European Literature
Length: 3 pages (901 words)
Included will be a description of the impact of globalization on quality. Also, compare and contrast traditional management styles with quality focused management styles. Additionally, explain how TQM applies to the organization I am currently part of the management team.The website isixsigma.com a TQM/Lean periodical (isixsigma.com) defines Total Quality Management or TQM as: "A management philosophy that seeks to integrate all organizational functions (marketing, finance, design, engineering, and production, customer service, …
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…K., & Godfrey A., Modern Methods for Quality Control and Improvement, (2nd ed.), (2002), Wiley, New York, NY
Melnyk S. & M. Swink M., Value-Driven Operations Management: An Integrated Modular Approach, (2005), McGraw-Hill/Irwin, New York, NY
Globalization, Defined by wikipedia.com, Retrieved from the World Wide Web, March 2,2006 at http://en.wikipedia.org/wiki/Globalization
TQM, Defined by isixsigma.com, Retrieved from the World Wide Web, March 2, 2006 at http://www.isixsigma.com/me/tqm/
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