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customer service
«The customer perceives service in his or her own terms»
«Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.»
«Christmas gift suggestions:To your enemy, forgiveness.To an opponent, tolerance.To a friend, your heart. To a customer, service. To all, charity. To every child, a good example. To yourself, respect.»
Author: Oren Arnold
|
About:
Charity,
Christmas
|
Keywords:
charities,
charity,
Christmas,
Christmases,
Christmas gift,
customer,
customer service,
example,
forgiveness,
good example,
opponent,
service,
suggestions,
tolerance
«The great thing is the start -- to see an opportunity for service, and to start doing it, even though in the beginning you serve but a single customer -- and him for nothing.»
«Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.»
Author: W. Edwards Deming
(
Consultant,
Educator,
Stastistician)
|
About:
Business
|
Keywords:
boast,
boasted,
business,
customers,
customer service,
profit,
profiting,
project,
projected,
projecting,
Project A,
repeat,
service
«Customers are still setting the technology agenda. Not just you, our customers, but your customers as well. What more and more are telling you is what kind of services they need, and how and when they want those services delivered to them. And in fact, that is just the beginning»
«The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.»
«Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.»
Author: Peter F. Drucker
(
Educator,
Writer)
|
About:
Quality
|
Keywords:
constitutes,
constituting,
costs,
customer,
customers,
customer service,
incompetence,
manufacturers,
pay for,
product,
puts,
supplier,
suppliers,
typically
«Our customers should take joy in our products and services.»
«Analytical software enables you to shift human resources from rote data collection to value-added customer service and support where the human touch makes a profound difference.»
Author: Bill Gates
(
Entrepreneur,
Founder)
|
About:
Software
|
Keywords:
added,
analytical,
collection,
customer,
customer service,
data,
Human resources,
Human Touch,
rote,
shift,
software,
value-added